Refund and Cancellation Policy
At Mobtions, we strive to provide high-quality advertising services that meet the needs of our clients. We understand that circumstances can change, and you may need to adjust your commitments. This Refund and Cancellation Policy outlines our procedures for cancellations and refunds to ensure clarity and transparency.
1. Cancellation of Services
- Notice Period: Clients must provide written notice of cancellation at least [insert number] days prior to the scheduled service date. Cancellations made after this period may be subject to charges as outlined below.
- Method of Cancellation: Cancellations should be communicated via email to [insert email address], detailing your project name and the reason for cancellation.
2. Refund Policy
- Non-Refundable Fees: Please note that any fees for services rendered prior to cancellation are non-refundable.
- Refund Eligibility: If you cancel your service within the notice period specified above, you may be eligible for a partial refund of any advance payments made, excluding non-refundable fees. Refunds will be processed within [insert number] business days of receiving your cancellation request.
- Refund Processing: Refunds will be issued to the original payment method. Please allow [insert number] business days for the transaction to reflect in your account.
3. Changes to Projects
- Modification Requests: If you wish to modify your project after initiation, please contact us as soon as possible. Depending on the scope of the changes, additional fees may apply.
- Approval of Changes: All changes will require written approval from both parties before implementation.
4. Exceptional Circumstances
In the event of unforeseen circumstances (e.g., natural disasters, acts of God, etc.), Mobtions reserves the right to adjust our policies as necessary. We will communicate any changes promptly and work with you to find an acceptable resolution.
5. Contact Us
If you have any questions or need further clarification regarding our Refund and Cancellation Policy, please contact us at mediabuyer@mobtions.com or +91-9620 072 500
. We are here to assist you!